Information We Collect
At Dr. Kumar Pharmaceuticals, we prioritize the protection of your personal and commercial data. We collect information necessary to facilitate business inquiries, supply chain logistics, and distributor relationship management:
- Personal Identifiers: Name, professional title, medical license/GST registration numbers, and institutional affiliations.
- Contact Information: Business email address, phone numbers, delivery postal address, and territory zip code.
- Enquiry & Commercial Data: Requested formulation categories, quotation history, packaging specifications, and communications sent through our digital forms.
- Technical Device Data: IP addresses, browser specifications, operating system details, and interaction analytics via secure cookies.
How We Use Your Information
Your information is utilized exclusively for legitimate business, compliance, and client service objectives:
- To process PCD pharma franchise applications and third-party manufacturing quotations.
- To fulfill product delivery schedules, batch COA verifications, and invoicing documentation.
- To verify authorized healthcare practitioner credentials in accordance with statutory pharmaceutical regulations.
- To communicate critical regulatory notices, pharmacovigilance alerts, and product portfolio updates.
Data Protection & Third-Party Disclosure
We never sell or rent your personal information to third-party data brokers. Information may only be shared under the following conditions:
- Logistics & Delivery Partners: Certified courier and cold-chain transport networks strictly for fulfilling pharmaceutical dispatches.
- Regulatory & Legal Authorities: When mandated by the Drugs Controller General of India (DCGI), state drug administrations, or court orders.
- Encrypted Service Providers: Trusted cloud infrastructure and ERP services maintaining ISO 27001 data security compliance.
Cookies & Tracking Technologies
Our website uses essential and performance cookies to provide a smooth browsing experience, remember your session preferences, and assess traffic patterns. You can manage or disable cookie preferences through your individual browser settings without affecting core site accessibility.
Your Data Protection Rights
Depending on applicable data privacy laws, you possess the right to:
- Request access to the personal information we maintain regarding your account or franchise profile.
- Request corrections or updates to inaccurate, outdated, or incomplete data records.
- Request erasure of your contact details from our active promotional and marketing mailing lists.
- Withdraw prior consent for direct SMS, WhatsApp, or email communications.
Data Retention & Security Measures
We employ multi-layer encryption (SSL/TLS), strict role-based data access controls, and audited cloud storage protocols to protect against unauthorized data breach, alteration, or interception. Data is retained only for the duration required to satisfy commercial and statutory drug compliance records.
